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TERMS AND CONDITIONS
COVID19 and "SUPERFLEX VOUCHER"
For all cancellation due to Covid19 traveling restrictions will obtain a special "SUPERFLEX VOUCHER". It will be time unlimited, transferable and valid for any surf packages. Click here for more details
Article 1: Inscription conditions
The participant to the activities organized by the surf school Bali Ocean Surf attests to be a good swimmer and have no medical indication against surfing and having read the terms of sale and regulation.
The minimum age is 9 years old.
Article 2: Booking and payment
Booking can be made online: just fill the form on the website. It can also be made by phone call or directly at the beach.
The payment consists on two parts: first, a deposit is required to confirm reservation. Then, the remaining balance is due on the first day of the course, in cash, in the desired currency: in us dollars, euros or rupiah.
Bali Ocean Surf does not accept credit card.
Article 3: Cancellation
The surf school Bali Ocean Surf reserves the right, if circumstances require it in case of bad weather conditions (lack of waves, storms etc), or in case of independent events beyond its will, to modify, postpone or cancel the schedule planned. If you are unable or unwilling to accept the new schedules then Bali Ocean Surf will provide a surf vouchers under the same booking conditions that has been postponed, to be used anytime within 1 year, started from the date of the booking.
A lesson not done because of the participant will not be refunded except on presentation of a medical certificate done by the hospital.
Any absence or unreported cancellation 24 hours in advance will be charged.
Article 4: Refund policy
No refund will be offered if guests want to stop surfing before 2h
No refund will be offered for multi-day surf packages if guests do not want to continue it
No refund will be offered if a guest is injured during the surf lesson
Article 5: Structure responsibility
The participants will be supported by the structure and therefore are on the responsibility of the monitors. They remain on the responsibility of the teacher until the storage of their surfboard and/or until the return in the initial meeting point at the hour planned.
Liability structure for its clients stops outside these hours within the periods described above.
Parents and guardians of the clients must ensure before handing the clients in the structure that the service does occur.
Article 6: Theft
Bali Ocean Surf declines any responsibility in case of loss, theft or damage of objects that may be entrusted.
Article 7: Image right
By signing up for services organized by Bali Ocean Surf, you allow it to use the photos and/or movies to your image realized during your lessons, for the realization of all advertising material, and without financial compensation.
Article 9: Personal information
The client has to fulfill an information form the first day. Bali Ocean Surf ensures the confidentiality of information gathered during registration.